Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

SignUp Now!

first reply time

  1. R

    Zendesk (First Reply Time or First Response Time) Inquiry

    I'm a customer service representative for a US-based company, and I would like to ask if anyone here knows how to shorten the chat first reply time or first response time on Zendesk. I've already created snippets for the most common customer issues and general inquiries, but I still fall...
    • rampororot09
    • Thread
    • bpo call center agent chat crm customer service customer support first reply time first response time shorten zendesk
    • Replies: 1
    • Forum: Content Management System

About Us

Netizion is Pinoy Forum community for sharing and discussing Tips and Tricks, particularly related to internet, technology and other related to Philippines. It also serves as a tambayan site for Filipinos who are eager to learn, exchange knowledge, and share resources with one another.

Online list

Members online
77
Guests online
16
Total visitors
93
Totals may include hidden visitors.

Newest members

Links

Back
Top